Accessibility Statement – Be. Behavioral Healthcare LLC.

Be. Behavioral Healthcare LLC. | bbhctherapy.com | Last Updated: March 20, 2026

Be. Behavioral Healthcare LLC. is committed to ensuring that our website, bbhctherapy.com, is accessible to everyone — including individuals with disabilities. We believe that access to mental health and behavioral healthcare information should be barrier-free, and we are continually working to improve the accessibility and usability of our online presence.

1. Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, established by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including:

Visual impairments (including low vision and blindness)
Hearing impairments or deafness
Motor or physical disabilities
Cognitive, learning, or neurological disabilities
Speech disabilities

2. Measures We Take

To support accessibility, Be. Behavioral Healthcare works to ensure that our website:

Uses clear, plain language that is easy to understand
Includes descriptive alternative text for meaningful images
Maintains sufficient color contrast between text and background
Is navigable using a keyboard without requiring a mouse
Uses properly structured headings and labels to support screen readers
Does not rely solely on color to convey important information
Avoids content that flashes or blinks in ways known to trigger seizures
Is designed to be compatible with modern assistive technologies, including screen readers such as JAWS, NVDA, and VoiceOver

3. Known Limitations

While we work diligently toward full accessibility, some content on our website may not yet fully meet WCAG 2.1 Level AA standards. We are aware that certain third-party tools embedded in our site — including our client intake and scheduling platform, SimplePractice — are managed independently and subject to their own accessibility standards and timelines.

If you encounter a barrier while using our website, please let us know. We take all feedback seriously and will do our best to provide information or services through an alternative method while we address the issue.

4. Alternative Access

If you are unable to access any content or use any feature on our website due to a disability, we are happy to assist you directly. Please contact us by phone or email and we will make every reasonable effort to provide the information or service you need in an accessible format.

5. Feedback & Contact

We welcome your feedback on the accessibility of bbhctherapy.com. If you experience any barriers, have suggestions for improvement, or need assistance accessing any part of our website or services, please reach out:

Be. Behavioral Healthcare

Website: bbhctherapy.com

Email: admin@bbhctherapy.com

Phone: (413) 264-2620

Address: 1129 Riverdale St. #1009
West Springfield, MA 01089

We aim to respond to accessibility feedback within 5 business days.

6. Enforcement & Formal Complaints

Be. Behavioral Healthcare is committed to resolving accessibility concerns in good faith. If you are not satisfied with our response, you may contact the relevant enforcement body in your jurisdiction. In the United States, you may file a complaint with:

U.S. Department of Justice (DOJ) – Americans with Disabilities Act (ADA) Title III: ada.gov
U.S. Department of Health and Human Services (HHS) – Section 504 of the Rehabilitation Act: hhs.gov/civil-rights

7. Ongoing Efforts

Accessibility is an ongoing commitment, not a one-time project. We regularly review our website, update content, and monitor for new accessibility issues as technology and standards evolve. This statement will be updated to reflect meaningful changes to our accessibility practices.